Fee
Fee Structure
Fees per session from September 2023:
o Breakfast session - £5.78
o Ad hoc Breakfast session - £6.93
o After-school session (HALF) - £6.93
o After-school session (FULL)* - £11.55
o Ad hoc after-school session - £12.70
*there is a fixed number of HALF sessions available per day. Eligibility for these sessions are on a wait-list basis. Children are charged at the FULL session rate until they are offered a HALF session. The wait-list is managed by the CK Playleader.
When a HALF session child is picked up late, the Ad-hoc rate will be charged for that session. Children in HALF sessions will be automatically moved to FULL session fee structure if there are more than 5 occurrences per billing-month where they are not picked up in time and without reasonable notice.
The after-school club closes at 6.00pm. If you collect your child after this time there will be a charge of £5.00 for each additional 5 minutes.
Fee charge for session non-attendance in any billing month:
1. Fee charge for session non-attendance in any billing month:
1. Less than 1 week notice: Charged 100%
2. 1-2 week notice: Charged 50%.
3. More than 2-weeks notice AND fewer than 5 sessions per month: Charged 0%.
4. More than 2-week notice AND more than 5 sessions per month: Charged 75%.
The intent behind the non-attendance fee structure is to provide certainty of income for City Kids due to fixed costs, providing a reasonable opportunity of notice to parents for payments, AND also providing a level of flexibility to parents who may need their child to not attend City Kids for more than 5 sessions in a billing month, and not lose their place.
Childcare vouchers
City Kids is registered to accept the childcare vouchers from a number of providers:
Childcare Voucher Company |
Our registration Number/Details |
|
Kidsunlimited |
Account Number: 00001223 |
|
Computershare Voucher Services |
Account Number: 0007962747 |
|
CARE-4 |
Account Number: 2294198 |
|
Edenred.com /Accor Services / Accorservices |
Account Number: P20004457 |
|
Kiddi Vouchers / NW Brown |
Please state the postcode: CB2 1JR & Ofsted number: 221713 |
City Kids Frequently asked questions
Q: When and how do I pay my bill?
A: Bookings are made via an online portal managed by Cambridge Kids Club on behalf of City Kids. You will receive an email around the 3rd week of each month, asking you to confirm your child's bookings on a daily basis for the month ahead and make ahead payments accordingly.
Q: Can I get an itemised bill?
A: The email you receive to ask you to confirm your child's bookings on a daily basis for the month ahead and making payment is the only form of itemisation you will receive.
Q: Why do I have to pay a £100 deposit?
A: We request a £100 holding deposit per child, as your invoices are due to be paid in arrears and therefore this is to protect against any debts building up. (Unfortunately we sometimes have parents whom try not to pay their final bill.) The deposit will be refunded against your final invoice with City Kids.
Q: Do I get billed for school training days and school holidays?
A: No, these sessions are automatically removed.
Q: How much notice do I have to give to change or cancel my booking?
A: Please see the fees page for full details of cancellations and what charges (if any) are applicable.
Q: Do I need to rebook every term/academic year?
A: Bookings are made via an online portal managed by Cambridge Kids Club on behalf of City Kids. You will receive an email around the 3rd week of each month, asking you to confirm your child's bookings on a daily basis for the month ahead and make ahead payments accordingly.
Q: What do I need to do, if my child is sick and not going to attend?
A: For breakfast club – no action is necessary. However for the after-school club you will need to contact us. You can email citykidsplayleader@gmail.com or call on 07384 291 927 to inform us of any absences. (This is critical otherwise the team will try to find the ‘missing’ child.) Unfortunately you will still be billed for this session.
Q: Can I book extra one off sessions?
A: Yes. Please email citykidsplayleader@gmail.com with your request and we will try to accommodate, space depending. Please be aware that additional adhoc sessions are charged at a slightly higher rate because of the extra administration involved with processing the request.
Q: What should I do if I am going to be late collecting - after 6pm?
A: Please call 07384 291 927 to let City Kids know as soon as possible. Please note that you will also be charged £5.00 for each additional 5 minutes.
Q: Can children attend School run club and then attend City Kids?
A: Yes, we collect children from the after School clubs such as football and Irish dancing. However, you will be invoiced for the whole session.
Q: Can siblings collect children from the Club?
A: Siblings can collect younger family members, provided that the siblings are 14 years of age or older, and parents have completed the permission slip which is available from the Club.